What happens when parents and carers reply to emails sent by Sparx?

Any replies to emails sent by Sparx to parents will be forwarded automatically to the teacher(s) of the class to which the student belongs. This is provided that at least one teacher in the class have "Send teacher emails?" marked as "Yes" (as shown below).

 

However, if there are no teachers in the class which have "Send teacher emails?" marked as "Yes", then the reply will instead be forwarded to the Sparx Leader. Sparx Leaders can contact schoolsupport@sparx.co.uk if they want to share any parental feedback or to nominate an alternative recipient.