Why has my student disappeared from Sparx?

If a student has disappeared from Sparx then it is likely this is because they have been removed from your school's MIS. Please contact your school admin team to find out what the status of the student is.

Rest assured that if they were removed in error or have temporarily left your school then when they return to Sparx their data will still be available.

If you are still concerned about a missing student and your school admin team can't help then please do get in touch.