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    Why aren’t changes made in our MIS showing on Sparx?
        Contents

        Why aren’t changes made in our MIS showing on Sparx?

            Article summary

            There are two syncs that take place before a school's data reaches Sparx:

            • Wonde (our MIS integration partner) syncs with your MIS roughly once every 4 hours
            • Sparx syncs with Wonde automatically overnight, every night

            If you want to sync any changes in your MIS more quickly than overnight, as long as it has been at least 4 hours since the change was made, you should be able to Preview and then Sync these changes in Class Manager > Import and Manage Classes to bring these changes into your Sparx site.

            If the desired changes are not showing after 48 hours, please contact schoolsupport@sparx.co.uk

            Find out more about syncing with your MIS in our article Adding and updating classes/students (using the connection to your MIS)

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