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    What does 'seek help' mean?
        Contents

        What does 'seek help' mean?

            Article Summary

            Students are encouraged to 'Seek help' if they are really struggling with a question

            If a student answers a question incorrectly four times and has watched the support video as prompted, this Seek help message will automatically appear

            We want to avoid students hitting a wall, getting frustrated and giving up on their homework. We've found if students can move on from a question like this and come back to it, they'll be more likely to go on to complete their homework by the deadline.

            Note: the student can reattempt the question at any time by clicking on the question as normal.

            You can view Seek help alerts on the Hand-in page of your Sparx site

            You can see how many Seek Help alerts a student has on their homework on the Alerts column of the Hand in Page.

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            You can then click on the completion progress bar to view their Answer history and find the specific questions they're struggling with.

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